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Paroo is led by Jennifer Pflaumer, an experienced information professional that develops effective processes and resources for managing information within any type of organization. Jennifer's expertise includes liaising between key business groups and IT departments to manage data, develop documentation, create information strategies and perform systems analysis and design.

Jennifer earned her Master of Library and Information Science from UCLA, with a focus on human-computer interaction, digital media, and systems analysis and design. She has worked with corporations, non-profits and individuals to manage a wide variety of information needs ranging from SharePoint administration, digital asset management, software evaluations and implementations and digital project management.